Terms of Use

Acceptance of These Terms

By using this website or calling the number listed on it, you agree to these terms. If you do not agree, do not use the site or the phone line.

What This Service Does

North Carolina Water Damage Restoration Pros operates a phone line that connects North Carolina homeowners with independent local providers who perform water damage services. This site does not perform restoration, drying, cleanup, mold, or repair work, and it does not employ the technicians who arrive at your home. Any agreement for work is between you and the provider.

No Professional Advice

Articles, city pages, and service descriptions on this site are general information for homeowners. They are not engineering, legal, insurance, medical, or mold-assessment advice, and they cannot account for the specifics of your property. Decisions about safety, entry into a flooded structure, or handling of contaminated water should be made with qualified professionals.

Third-Party Providers and Homeowner Responsibility

Providers are independent businesses. North Carolina Water Damage Restoration Pros does not supervise their work, does not license them, and does not guarantee pricing, scheduling, workmanship, or outcomes. It is your responsibility to verify that any contractor you hire holds the required license and insurance for the work being performed and to review any contract or authorization before signing it.

No Guarantee of Availability

Dispatch is available 24 hours a day, but response times vary. Provider participation, technician availability, weather events, road conditions, and demand can all affect when a crew reaches your property. Nothing on this site is a promise of a specific arrival time.

Intellectual Property

The text, layout, graphics, and code on this website are the property of North Carolina Water Damage Restoration Pros unless otherwise noted. You may not copy, republish, or redistribute site content for commercial purposes without written permission.

Acceptable Use

Do not use this site to submit false information, to interfere with its operation, to attempt to access systems you are not authorized to use, or to misrepresent your identity or your relationship to any property.

Limitation of Liability

To the fullest extent allowed by law, North Carolina Water Damage Restoration Pros is not liable for damages arising from the work performed by an independent provider, from reliance on general information published here, or from any interruption of the website or phone service. Nothing in these terms limits rights you may have under North Carolina law that cannot be limited.

Governing Law

These terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

Changes

These terms may be revised at any time. The revision date appears at the top of this page. Continued use of the site or phone line after changes are posted means you accept the updated terms.

Severability

If any portion of these terms is found unenforceable, the remaining portions remain in effect.